/* Panel de WhatsApp de Celario · 10/10
   Estilo: minimalista suizo para tablero (ui-ux-pro-max), con la paleta de la marca.
   Contraste AA verificado en los pares de texto; estados con icono + texto, nunca solo color. */
:root {
  --bg: #F6F3EC;
  --surface: #FFFFFF;
  --surface-2: #FBF8F0;
  --ink: #16261B;
  --muted: #4F5E54;          /* 6,9:1 sobre blanco */
  --border: #E3DDD0;
  --border-strong: #CFC7B6;
  --green: #14401F;          /* 11,8:1 sobre blanco */
  --green-2: #1F5A2E;
  --leaf: #3E7A3A;
  --leaf-soft: #E7F0E1;
  --ok: #1E6B34;   --ok-bg: #E4F2E7;
  --warn: #7A4E00; --warn-bg: #FFF2D6;
  --bad: #A32020;  --bad-bg: #FCE8E6;
  --info: #1D4E89; --info-bg: #E6EEF9;
  --wa: #DCF8C6;
  --focus: #1D4E89;
  --radius: 14px;
  --radius-sm: 10px;
  --shadow: 0 1px 2px rgba(22, 38, 27, .06), 0 2px 8px rgba(22, 38, 27, .05);
  --font: 'Plus Jakarta Sans', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;
  --mono: ui-monospace, 'SF Mono', Consolas, 'Liberation Mono', monospace;
  --sp-1: 4px; --sp-2: 8px; --sp-3: 12px; --sp-4: 16px; --sp-5: 24px; --sp-6: 32px;
  --nav-w: 248px;
}
*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0; font-family: var(--font); font-size: 16px; line-height: 1.5; color: var(--ink);
  background: var(--bg); -webkit-font-smoothing: antialiased;
}
h1, h2, h3 { margin: 0; line-height: 1.2; letter-spacing: -.01em; }
h1 { font-size: 24px; font-weight: 800; }
h2 { font-size: 18px; font-weight: 700; }
h3 { font-size: 15px; font-weight: 700; }
p { margin: 0; }
a { color: var(--green); }
button, input, select, textarea { font: inherit; color: inherit; }
.num { font-variant-numeric: tabular-nums; }
.mono { font-family: var(--mono); font-size: .92em; }
.muted { color: var(--muted); }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
[hidden] { display: none !important; }

:focus-visible { outline: 3px solid var(--focus); outline-offset: 2px; border-radius: 6px; }
.saltar { position: absolute; left: 12px; top: -60px; z-index: 100; background: var(--green); color: #fff;
  padding: 10px 16px; border-radius: 10px; font-weight: 700; text-decoration: none; }
.saltar:focus { top: 12px; }

/* ── Estructura ─────────────────────────────────────────────── */
.app { min-height: 100dvh; }
.lateral {
  position: fixed; inset: 0 auto 0 0; width: var(--nav-w); background: var(--surface);
  border-right: 1px solid var(--border); display: none; flex-direction: column; padding: var(--sp-5) var(--sp-4);
}
.marca { display: flex; align-items: center; gap: 10px; padding: 0 var(--sp-2) var(--sp-5); }
.marca img { height: 26px; width: auto; }
.marca span { font-size: 12px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.nav { display: flex; flex-direction: column; gap: 2px; }
.nav a {
  display: flex; align-items: center; gap: 12px; min-height: 44px; padding: 0 12px; border-radius: 10px;
  color: var(--ink); text-decoration: none; font-weight: 600; font-size: 15px;
  transition: background-color .15s ease, color .15s ease;
}
.nav a svg { width: 20px; height: 20px; flex: none; color: var(--muted); }
.nav a:hover { background: var(--surface-2); }
.nav a[aria-current="page"] { background: var(--leaf-soft); color: var(--green); }
.nav a[aria-current="page"] svg { color: var(--green); }
.lateral .pie { margin-top: auto; display: grid; gap: var(--sp-3); }

.cabeza {
  position: sticky; top: 0; z-index: 20; display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 12px var(--sp-4); background: rgba(246, 243, 236, .94); backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--border);
}
.cabeza img { height: 22px; }
.principal { padding: var(--sp-4) var(--sp-4) calc(88px + env(safe-area-inset-bottom)); }
.inferior {
  position: fixed; inset: auto 0 0 0; z-index: 30; display: grid; grid-template-columns: repeat(5, 1fr);
  background: var(--surface); border-top: 1px solid var(--border); padding-bottom: env(safe-area-inset-bottom);
}
.inferior a {
  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; min-height: 60px;
  color: var(--muted); text-decoration: none; font-size: 12px; font-weight: 600;
}
.inferior a svg { width: 22px; height: 22px; }
.inferior a[aria-current="page"] { color: var(--green); }
.inferior a[aria-current="page"] svg { stroke-width: 2.4; }

@media (min-width: 1024px) {
  .lateral { display: flex; }
  .cabeza, .inferior { display: none; }
  .principal { margin-left: var(--nav-w); padding: var(--sp-6) clamp(24px, 3vw, 48px) 48px; }
}

/* ── Encabezado de sección ──────────────────────────────────── */
.titulo { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: var(--sp-3); margin-bottom: var(--sp-5); }
.titulo p { color: var(--muted); margin-top: 4px; font-size: 15px; }

/* ── Avisos de estado global ────────────────────────────────── */
.avisos { display: grid; gap: var(--sp-2); margin-bottom: var(--sp-4); }
.aviso {
  display: flex; gap: 12px; align-items: flex-start; padding: 12px 14px; border-radius: var(--radius-sm);
  border: 1px solid transparent; font-size: 15px;
}
.aviso svg { width: 20px; height: 20px; flex: none; margin-top: 1px; }
.aviso strong { display: block; }
.aviso.info { background: var(--info-bg); color: var(--info); border-color: #C9D9EF; }
.aviso.warn { background: var(--warn-bg); color: var(--warn); border-color: #F1D9A6; }
.aviso.bad { background: var(--bad-bg); color: var(--bad); border-color: #F2C4BF; }
.aviso.ok { background: var(--ok-bg); color: var(--ok); border-color: #C3E1CA; }
.aviso a { color: inherit; font-weight: 700; }

/* ── Tarjetas ───────────────────────────────────────────────── */
.tarjeta { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); }
.tarjeta > header { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: var(--sp-4) var(--sp-4) 0; }
.tarjeta .cuerpo { padding: var(--sp-4); }
.grilla { display: grid; gap: var(--sp-4); }
@media (min-width: 768px) { .g2 { grid-template-columns: 1fr 1fr; } }
@media (min-width: 1100px) { .g-res { grid-template-columns: 1.4fr 1fr; } }

.kpis { display: grid; grid-template-columns: repeat(2, 1fr); gap: var(--sp-3); margin-bottom: var(--sp-4); }
@media (min-width: 768px) { .kpis { grid-template-columns: repeat(5, 1fr); } }
.kpi { padding: var(--sp-4); }
.kpi .et { font-size: 13px; font-weight: 600; color: var(--muted); }
.kpi .val { font-size: 28px; font-weight: 800; letter-spacing: -.02em; margin-top: 2px; }
.kpi .pie { font-size: 13px; color: var(--muted); }
.kpi.alerta .val { color: var(--bad); }

/* Embudo */
.embudo { display: grid; gap: var(--sp-3); }
.paso { display: grid; grid-template-columns: 96px 1fr auto; align-items: center; gap: 12px; font-size: 15px; }
.paso .barra { height: 12px; background: var(--surface-2); border-radius: 99px; overflow: hidden; border: 1px solid var(--border); }
.paso .barra i { display: block; height: 100%; background: var(--leaf); border-radius: 99px; }
.paso .cifra { display: inline-flex; justify-content: flex-end; gap: 10px; font-weight: 700; min-width: 92px; }
.paso .pc { min-width: 40px; text-align: right; font-weight: 600; }
.nota { font-size: 13px; color: var(--muted); margin-top: var(--sp-3); }

/* ── Controles ──────────────────────────────────────────────── */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 44px; padding: 0 18px;
  border-radius: 10px; border: 1px solid var(--border-strong); background: var(--surface); color: var(--ink);
  font-weight: 700; font-size: 15px; cursor: pointer; text-decoration: none;
  transition: background-color .15s ease, border-color .15s ease, transform .1s ease;
}
.btn svg { width: 18px; height: 18px; }
.btn:hover { background: var(--surface-2); }
.btn:active { transform: translateY(1px); }
.btn.prim { background: var(--green); border-color: var(--green); color: #fff; }
.btn.prim:hover { background: var(--green-2); }
.btn.peligro { color: var(--bad); border-color: #E7B4AE; }
.btn.peligro:hover { background: var(--bad-bg); }
.btn.chico { min-height: 36px; padding: 0 12px; font-size: 14px; }
.btn[disabled], .btn[aria-busy="true"] { opacity: .55; cursor: not-allowed; }
.acciones { display: flex; flex-wrap: wrap; gap: var(--sp-2); }

.segmentos { display: inline-flex; padding: 3px; background: var(--surface); border: 1px solid var(--border); border-radius: 12px; }
.segmentos button {
  min-height: 38px; padding: 0 14px; border: 0; background: transparent; border-radius: 9px; font-weight: 700; font-size: 14px;
  color: var(--muted); cursor: pointer;
}
.segmentos button[aria-pressed="true"] { background: var(--green); color: #fff; }

.campo { display: grid; gap: 6px; }
.campo label { font-weight: 700; font-size: 14px; }
.campo .ayuda { font-size: 13px; color: var(--muted); }
.campo .error { font-size: 14px; color: var(--bad); font-weight: 600; }
input[type="text"], input[type="password"], input[type="search"], select, textarea {
  width: 100%; min-height: 44px; padding: 10px 12px; border: 1px solid var(--border-strong); border-radius: 10px;
  background: var(--surface); font-size: 16px;
}
textarea { min-height: 280px; resize: vertical; font-family: var(--mono); font-size: 14.5px; line-height: 1.55; }
input:focus-visible, select:focus-visible, textarea:focus-visible { outline: 3px solid var(--focus); outline-offset: 0; border-color: var(--focus); }
[aria-invalid="true"] { border-color: var(--bad) !important; }

.interruptor { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 44px; }
.interruptor button[role="switch"] {
  position: relative; width: 52px; height: 30px; flex: none; border-radius: 99px; border: 0; background: #B8B2A4; cursor: pointer;
  transition: background-color .15s ease;
}
.interruptor button[role="switch"]::after {
  content: ''; position: absolute; top: 3px; left: 3px; width: 24px; height: 24px; border-radius: 50%; background: #fff;
  box-shadow: 0 1px 3px rgba(0,0,0,.25); transition: transform .15s ease;
}
.interruptor button[aria-checked="true"] { background: var(--bad); }
.interruptor button[aria-checked="true"]::after { transform: translateX(22px); }

/* ── Etiquetas de estado (icono + texto) ────────────────────── */
.est { display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 99px; font-size: 13px; font-weight: 700; white-space: nowrap; }
.est svg { width: 14px; height: 14px; }
.est.ok { background: var(--ok-bg); color: var(--ok); }
.est.warn { background: var(--warn-bg); color: var(--warn); }
.est.bad { background: var(--bad-bg); color: var(--bad); }
.est.info { background: var(--info-bg); color: var(--info); }
.est.neutro { background: #EFEBE2; color: #4A4A40; }
.punto { display: inline-flex; align-items: center; gap: 8px; font-weight: 700; font-size: 14px; }
.punto::before { content: ''; width: 10px; height: 10px; border-radius: 50%; background: currentColor; }
.punto.ok { color: var(--ok); } .punto.bad { color: var(--bad); } .punto.warn { color: var(--warn); }

/* ── Listas ─────────────────────────────────────────────────── */
.lista { list-style: none; margin: 0; padding: 0; }
.lista > li + li { border-top: 1px solid var(--border); }
.fila {
  display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; width: 100%; padding: 14px var(--sp-4);
  background: none; border: 0; text-align: left; cursor: pointer; transition: background-color .15s ease;
}
.fila:hover { background: var(--surface-2); }
.fila[aria-current="true"] { background: var(--leaf-soft); }
.fila .quien { font-weight: 700; }
.fila .sub { grid-column: 1 / -1; display: flex; flex-wrap: wrap; gap: 6px 12px; align-items: center; font-size: 14px; color: var(--muted); }
.vacio { padding: var(--sp-6) var(--sp-4); text-align: center; color: var(--muted); }
.vacio svg { width: 36px; height: 36px; color: var(--border-strong); margin-bottom: 8px; }

.filtros { display: flex; gap: 8px; overflow-x: auto; padding-bottom: 4px; scrollbar-width: thin; }
.chip {
  display: inline-flex; align-items: center; gap: 6px; min-height: 38px; padding: 0 14px; border-radius: 99px; white-space: nowrap;
  border: 1px solid var(--border-strong); background: var(--surface); font-weight: 600; font-size: 14px; cursor: pointer;
}
.chip .n { color: var(--muted); font-weight: 700; }
.chip[aria-pressed="true"] { background: var(--green); border-color: var(--green); color: #fff; }
.chip[aria-pressed="true"] .n { color: #CFE3C5; }

/* Mensajes: lista + detalle */
.dividido { display: grid; gap: var(--sp-4); }
@media (min-width: 1100px) { .dividido { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); align-items: start; } .detalle { position: sticky; top: var(--sp-6); } }
.detalle .cuerpo { display: grid; gap: var(--sp-4); }
.burbuja {
  background: var(--wa); border-radius: 12px 12px 12px 4px; padding: 12px 14px; white-space: pre-wrap; word-break: break-word;
  font-size: 15px; line-height: 1.5; box-shadow: 0 1px 1px rgba(0,0,0,.08); max-width: 44ch;
}
.chat { background: #EFE7DD; border-radius: var(--radius-sm); padding: var(--sp-4); }
.linea { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.linea li { display: grid; grid-template-columns: 22px 1fr auto; gap: 10px; align-items: center; font-size: 15px; }
.linea svg { width: 20px; height: 20px; }
.linea .hecho { color: var(--ok); } .linea .no { color: #B3AC9C; }
dl.datos { display: grid; grid-template-columns: auto 1fr; gap: 6px 16px; margin: 0; font-size: 15px; }
dl.datos dt { color: var(--muted); }
dl.datos dd { margin: 0; font-weight: 600; word-break: break-word; }

/* Plantillas */
.editor { display: grid; gap: var(--sp-4); }
@media (min-width: 1100px) { .editor { grid-template-columns: 1fr 380px; align-items: start; } }
.variables { display: flex; flex-wrap: wrap; gap: 6px; }
.variables button {
  min-height: 34px; padding: 0 10px; border-radius: 8px; border: 1px dashed var(--border-strong); background: var(--surface-2);
  font-family: var(--mono); font-size: 13px; cursor: pointer;
}
.variables button:hover { border-style: solid; }

/* QR */
.qr { display: grid; justify-items: center; gap: var(--sp-3); padding: var(--sp-4); background: var(--surface-2); border-radius: var(--radius-sm); text-align: center; }
.qr img { width: 240px; height: 240px; image-rendering: pixelated; background: #fff; padding: 8px; border-radius: 8px; }
.pasos { margin: 0; padding-left: 20px; display: grid; gap: 6px; font-size: 15px; }

/* Avisos flotantes */
.toast {
  position: fixed; left: 50%; bottom: calc(80px + env(safe-area-inset-bottom)); transform: translateX(-50%); z-index: 50;
  background: var(--ink); color: #fff; padding: 12px 18px; border-radius: 12px; font-weight: 600; max-width: calc(100% - 32px);
  box-shadow: 0 6px 24px rgba(0,0,0,.2);
}
@media (min-width: 1024px) { .toast { bottom: 32px; left: calc(50% + var(--nav-w) / 2); } }

/* Diálogo de detalle en el celular */
dialog { border: 0; padding: 0; border-radius: 16px 16px 0 0; width: 100%; max-width: 100%; margin: auto 0 0; max-height: 92dvh; }
dialog::backdrop { background: rgba(22, 38, 27, .45); }

/* Esqueleto de carga */
.cargando { color: transparent !important; background: linear-gradient(90deg, #EEE9DE 0%, #F7F3EA 50%, #EEE9DE 100%); background-size: 200% 100%;
  border-radius: 6px; animation: brillo 1.2s ease-in-out infinite; }
@keyframes brillo { from { background-position: 200% 0; } to { background-position: -200% 0; } }

/* Acceso */
.acceso { min-height: 100dvh; display: grid; place-items: center; padding: var(--sp-4); }
.acceso .tarjeta { width: min(100%, 420px); padding: var(--sp-6) var(--sp-5); display: grid; gap: var(--sp-4); }
.acceso img.logo { height: 28px; }

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { transition: none !important; animation: none !important; }
}

/* ── Ancho completo y tablero (10/10) ───────────────────────── */
.chico { font-size: 13px; }
.seccion { font-size: 13px; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; color: var(--muted); margin: var(--sp-5) 0 var(--sp-3); display: flex; gap: 10px; align-items: baseline; }
.seccion .muted { text-transform: none; letter-spacing: 0; font-weight: 600; }
@media (min-width: 900px) { .g3 { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (min-width: 1360px) { .g3 { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (min-width: 1800px) { .kpis-8 { grid-template-columns: repeat(8, minmax(0, 1fr)); } }
@media (min-width: 768px) and (max-width: 1799px) { .kpis-8 { grid-template-columns: repeat(4, minmax(0, 1fr)); } }
.kpi .grupo { font-size: 11px; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; color: var(--leaf); }
.atender { display: flex; flex-direction: column; min-height: 220px; }
.atender > header { align-items: flex-start; padding-bottom: var(--sp-3); border-bottom: 1px solid var(--border); }
.atender .cuenta { font-size: 28px; font-weight: 800; line-height: 1; }
.atender .lista { max-height: 420px; overflow: auto; }
.item { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 4px 12px; padding: 12px var(--sp-4); }
.item .quien { font-weight: 700; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.item .monto { font-weight: 800; text-align: right; }
.item .sub { grid-column: 1 / -1; display: flex; flex-wrap: wrap; gap: 6px; align-items: center; font-size: 13.5px; color: var(--muted); }
.item .ir { grid-column: 1 / -1; display: flex; gap: 6px; }
.icono-btn { display: inline-flex; align-items: center; gap: 6px; min-height: 36px; padding: 0 10px; border-radius: 9px; border: 1px solid var(--border); background: var(--surface); color: var(--ink); text-decoration: none; font-size: 13.5px; font-weight: 700; }
.icono-btn:hover { background: var(--surface-2); }
.icono-btn svg { width: 16px; height: 16px; }
.icono-btn.wa { color: #12703A; }
.edad.vieja { color: var(--bad); font-weight: 700; }
.insights { display: grid; gap: var(--sp-3); }
@media (min-width: 1100px) { .insights { grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); } }
.insight { display: flex; gap: 12px; padding: 14px 16px; border-radius: var(--radius-sm); background: var(--surface); border: 1px solid var(--border); border-left: 4px solid var(--leaf); font-size: 15px; }
.insight svg { width: 20px; height: 20px; flex: none; color: var(--leaf); margin-top: 2px; }
.insight.warn { border-left-color: #C98A00; } .insight.warn svg { color: var(--warn); }
.insight strong { display: block; }
@media (min-width: 1360px) { .dividido { grid-template-columns: minmax(0, 1.3fr) minmax(0, 1fr); } .editor { grid-template-columns: minmax(0, 1fr) 460px; } }
.carritos-grid { display: grid; }
@media (min-width: 1360px) { .carritos-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } .carritos-grid > li:nth-child(2) { border-top: 0; } .carritos-grid > li { border-right: 1px solid var(--border); } }
.kpis-8 .kpi .val { font-size: 26px; white-space: nowrap; }
.kpis-8 .kpi { padding: 14px; }

/* ── Reseñas (10/10) ────────────────────────────────────────── */
.g-resenas { align-items: start; }
@media (min-width: 1100px) { .g-resenas { grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); } }
.kpis-4 { margin-bottom: 0; }
@media (min-width: 768px) { .kpis-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); } }
.estrellas { display: inline-flex; gap: 1px; color: #C98A00; }
.estrellas svg { width: 16px; height: 16px; }
.estrellas .apagada { color: #DDD5C4; }
.dist { display: grid; gap: 8px; }
.dist .paso { grid-template-columns: 70px 1fr 40px; }
.dist .barra i { background: #C98A00; }
@media (min-width: 1360px) { .lista-resenas { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); } .lista-resenas > li { border-top: 1px solid var(--border); } .lista-resenas > li:nth-child(odd) { border-right: 1px solid var(--border); } .lista-resenas > li:nth-child(-n+2) { border-top: 0; } }
.resena { padding: 16px; display: grid; gap: 8px; }
.resena .cab { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; justify-content: space-between; }
.resena blockquote { margin: 0; padding: 10px 14px; background: var(--surface-2); border-left: 3px solid var(--border-strong); border-radius: 0 8px 8px 0; font-size: 15px; white-space: pre-wrap; }
.resena.baja { background: #FFFBF3; }